The Maestermyn Cruisers Fleet
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Your Holiday Hire Narrow Boat at Maestermyn Cruisers has:
Shower and fresh water flush toilet
Refrigerator and cooker
Central heating
Duvets provided .
12v socket for mobile phone, etc. (visitors own 12v car leads required)
Stereo radio cassette
Some boats have 240v supply
FREE colour TV
Fuel inclusive.
FREE hair dryer on request
FREE helmsman’s waterproofs. |
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Customer Service: Maestermyn
wins prestigious Customer Excellence Awards |
 Maestermyn
Cruisers carried off the 2012 Diamond Award
from Hoseasons. The awards recognise excellence in customer service,
and are based on customer feedback and scores given by holidaymakers
on Customer Service Questionnaires after they return from holiday.
"Our Diamond award winners are the boatyards who are
committed to giving the very best holiday experience on our inland
waterways," said Pali Badwal, Managing Director for Hoseasons. "We
look at how well boatyards are scored by customers for things like
accommodation and overall holiday experience, as well as looking at
their complaints ratios.
"Providing an excellent holiday experience is key
to a prosperous future for tourism on the canals and rivers, so
these awards are very important. Maestermyn Cruisers have
demonstrated real excellence in how they treat holidaymakers, and
they are worthy recipients of our Diamond Awards." |
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Quality: to give you peace of mind our holiday
hire narrow boats are
independently rated by Visit Britain |
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VB |
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Acceptable level of overall quality. Clean narrow boat,
with adequate provision of furniture, furnishings and fittings. |
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Quite good to good overall level of quality and
customer care. |
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Good to very good overall quality supported by
good standards of decor, furnishings, fittings and maintenance. |
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Very good to excellent overall quality. Higher
comfort levels and evident attention to detail throughout. |
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Excellent to exceptional overall quality. Highest
levels of decor, fixtures and fittings. Highest standards of
management efficiency and guest care. |
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